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- Printable Version
Follow these easy steps to determine if there is a leak.
- Turn off all water inside and outside the house including showers, sinks, washing machine and any appliance that uses water.
- Take the lid off the meter box. Be careful, as lids can be heavy, and sometimes bugs and small animals hide inside meter boxes.
- Watch the meter .
- If your meter has a triangular blue or red “leak indicator” and it is spinning, you have a leak. If there is no indicator and the actual meter dial hand is moving, water is running somewhere in your system and you have a leak – go to step 4.
- If the hand is not moving, note the position of the hand and wait ten minutes. Check the meter again, if it has moved, you have a slow leak - go to step 4. If not you do not have a leak.
- Locate the main shut-off valve in your house. It is usually located near the hot water heater in the basement or garage.
- Turn off the valve.
- Turn on a faucet inside the house to test.
- If water still flows from the faucet after several seconds, the shut off valve is not working. There is no way to tell if the leak is indoors or outdoors.
- If no water flows through the faucet, the shut off valve is working. Return to the meter.
- Check if the meter’s leak indicator or dial hand is moving.
- If the leak indicator or dial hand is still moving, water is flowing between the meter and the shut-off valve. That means you have an underground leak.
- If it is not moving, then you have an indoor leak.
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