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	<title>Account Policies</title>
	<link>http://www.portlandonline.com/index.cfm?c=54321</link>
	<pubDate>Mon, 20 Jun 2011 14:37:50 PDT</pubDate>
	<lastBuildDate>Thu, 16 May 2013 08:04:44 PDT</lastBuildDate>
	<description>Policies that affect your water/sewer bill.</description>

<item>
	<title>Water Quality Credits</title>
	<link>http://www.portlandonline.com/index.cfm?c=54321&amp;a=353504</link>
	<pubDate>Mon, 20 Jun 2011 14:37:50 PDT</pubDate>
	<category>Account Policies</category>
	
		<description><![CDATA[ Goodwill adjustments to compensate for minor expenses caused by dirty water.<br> ]]></description>
	
</item>

<item>
	<title>Collection of Personal Information</title>
	<link>http://www.portlandonline.com/index.cfm?c=54321&amp;a=337904</link>
	<pubDate>Tue, 15 Feb 2011 08:42:51 PDT</pubDate>
	<category>Account Policies</category>
	
		<description><![CDATA[ Your account information and how we protect it. <br>]]></description>
	
</item>

<item>
	<title>Leak Adjustment Policy</title>
	<link>http://www.portlandonline.com/index.cfm?c=54321&amp;a=337899</link>
	<pubDate>Tue, 15 Feb 2011 07:48:47 PDT</pubDate>
	<category>Account Policies</category>
	
		<description><![CDATA[ Guidelines for bill adjustments due to property side leaks.<br>]]></description>
	
</item>

<item>
	<title>Account Management Policy</title>
	<link>http://www.portlandonline.com/index.cfm?c=54321&amp;a=337866</link>
	<pubDate>Mon, 14 Feb 2011 16:12:13 PDT</pubDate>
	<category>Account Policies</category>
	
		<description><![CDATA[ Basic information about billing and payments, financial assistance and customer rights.<br>]]></description>
	
</item>

<item>
	<title>Rights and Billing Appeals</title>
	<link>http://www.portlandonline.com/index.cfm?c=54321&amp;a=337863</link>
	<pubDate>Mon, 14 Feb 2011 16:01:30 PDT</pubDate>
	<category>Account Policies</category>
	
		<description><![CDATA[ Information on customers rights and appeals, and how billing concerns are addressed.<br>]]></description>
	
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