Located in the Portland Building in the government quarter of downtown Portland, and with field offices in multiple locations, the Office of Management & Finance (OMF) provides internal services to city bureaus to accomplish its mission of:
SUPPORTING THE ADMINISTRATIVE AND OPERATIONAL NEEDS OF THE CITY TO ENHANCE QUALITY SERVICE DELIVERY TO THE PUBLIC
OMF was created in 2000 when the bureaus of Finance & Administration, General Services, and Purchases were merged. In addition to Business Operations , Management & Finance has five bureaus: Financial Services, Human Resources, Purchases, Revenue and Technology Services. (
Organizational Chart)
Below is a description of each bureau and links to their web pages.
Bureau of Internal Business Services is the central provider for an array of business services to other City bureaus including: CityFleet, Facilities Services, Printing & Distribution, Procurement Services, and Risk Management. Each service program operates efficiently and economically, meets or exceeds federal, state and local standards, and strives to provide excellent customer service. Business Services staff members are instrumental in developing City policies and procedures that reflect the City’s leading edge approach to social, environmental and economic goals.
Business Operations support the administrative, operational, and policy needs of Management & Finance bureaus and divisions, adding value by enhancing their ability to provide superior service. We assist the Chief Administrative Officer in the exercise of his citywide duties by providing strategic leadership, establishing best practices, and applying conscientious stewardship of the public's resources.
Enterprise Business Solutions Services division implements, maintains and continuously improves the City's SAP integrated resource planning system. SAP replaced the City's 20-year old IBIS system. The EBS division provides functional (currently financial, human resources), technical, communications, change management, training and administrative services in support of the new EBS system.
Financial Services includes the following divisions: Accounting, Financial Planning, Debt Management, and Treasury. The Chief Financial Officer (CFO) directs BFS and provides vision, leadership, and management oversight to these programs; communicates complex financial information and policy to elected officials, bureau managers, and the public; represents the City regarding financial management to external parties; and provides support and leadership to professional organizations representing local governments both in Oregon and nationwide. The bureau also provides internal financial consulting services that support City bureaus and the Portland Development Commission.
Human Resources provides strategic leadership and management for Citywide human resources systems, which link to the overall business strategies of the Council and bureaus as they relate to administration/support services, benefits/ wellness, classification and compensation, employment, training and development, diversity development/affirmative action, and labor relations. The Bureau is responsible for the development, refinement, and oversight of the City's Human Resources administrative rules and procedures, civil service board, citywide FMLA and OFLA, HIPAA privacy oversight and citywide time management. It is also responsible, through its corporate-level activities and site teams, for helping City bureaus to recruit, develop, and retain a competent and high-quality workforce representative of the community.
Revenue Bureau is composed of the following programs: Regulatory and Taxes and Revenue Collections. Through these programs, the bureau strives to provide outstanding service, to efficiently and equitably collect revenues to fund essential City services, and to provide regulatory oversight to promote safety and livability.
Technology Services provides a wide array of information technology and telecommunications services to city bureaus and other local governments and educational institutions. Information Technology services range from desktop support to application development to geographic information systems to web services. The bureau also manages telecommunication services including public safety communications and the 800MHz radio system and the Integrated Regional Network Enterprise system.
CONTACT US : Media Inquiries, Phone Numbers, Public Records
