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BTS Divisions
BTS offers a wide variety of Information Technology and Telecommunications services to support the business needs of the City and individual bureaus.
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| Business Solutions |
| Develops and supports bureau specific and enterprise applications portfolios |
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| Customer Relations |
| To cultivate a partnership with our customers, which ensures that the Bureau of Technology Services Technology Strategy and the Customer Business Plan is developed in an integrated manner. |
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| Information Security |
| Ensures the confidentiality, integrity and availability of City data and communications systems |
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| Infrastructure & Engineering |
| Provides citywide radio, telecom & network support as well as designs and engineers new infrastructure solutions |
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| Police IT |
| Provides support of Police data systems and application portfolio |
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| Production Services |
| Provides production server, storage, backup and database services and manages the City's data center facilities |
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| Support Center |
| Functions as the primary point of contact for the majority of end-user technical support needs and maintains effective systems management tools |
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