The Gas Express Program is a collaboration between NW Natural and the City of Portland Bureau of Development Services (BDS). Contractors who qualify for the program can provide an improved level of service to 1- and 2-family residential customers who are converting their dwelling to natural gas. Basically, if a contractor is participating in the program, a permit for the conversion has been purchased and certain conditions are met, NW Natural can turn the gas on before the BDS inspection takes place.
The program is designed for customers who are converting furnaces and water heaters to gas in existing 1- and 2-family residential dwellings. The program does not cover gas installations in new construction, commercial and multi-family structures, room additions or remodels that require a residential building permit. Benefits include:
- Faster gas turn-on for customers
- Simplifies the process by eliminating BDS inspection at the time of gas turn-on
- Fewer trips to the site for NW Natural and BDS employees
To participate in the program, contractors must attend an orientation session and sign the Gas Express Agreement. To obtain an agreement, an orientation schedule or more information about the program, please contact either NW Natural at (503) 220-2372 or BDS at (503) 823-7388.