Service Level Update:

Submitting Plans before July 1, 2012

As we come to the close of the current fiscal year, and an anticipated increase in fees beginning July 1, 2012, we understand our customers desire to complete the submittal of plans prior to the year end. BDS will be providing additional hours each week during June to help you achieve your goal of having a complete permit submittal and paying intake fees prior to July 1, 2012. Consistent with the remainder of the year, acceptance of projects is contingent upon meeting all minimum submittal requirements prior to intake. Fees must be paid prior to close of business at 4:00 PM on June 29, 2012.

To assist our customers manage the timely submittal of their projects, we are providing additional staff in the DSC for permit set up and pre-submittal plan screening by a Technician on Thursday and Friday afternoons from 1:00 - 3: 00 p.m. the weeks prior to fiscal year end (6/7 & 8, 6/14 &15, 6/21 & 22). This may allow you to avoid any last minute permit deficiencies when you arrive to submit your projects during our regular plan submittal hours (8:00 a.m. to 12 noon Tuesday - Friday).

We will also expand our hours to set up New Single Family Submittals (NSFR) to Tuesday, Thursday and Friday afternoon’s from 1:00 to 3:00 p.m. through June 22, 2012. If your NSFR submittal has been deemed complete and intake fees have been paid by Friday, June 29, 2012 your permit will be charged our current 2011-12 fees (even if your NSFR appointment occurs in July). Please note: Customers who have permitted a NSFR within the past year can "drop off" their plans on the Second Floor in Permitting Services prior to 3:00 p.m. on Friday, June 22, 2012. This will allow us enough time to screen the plans and contact you with the intake fees owing. Fees must be paid prior to July 1, 2012.

Please arrange your schedule and plans now to attend one of these afternoons if you have any questions regarding a complete submittal or visit us ahead of the rush. The minimum submittal standards for residential projects are also available on our website at http://www.portlandonline.com/bds/index.cfm?c=45062 and for commercial projects at http://www.portlandonline.com/bds/index.cfm?c=45054&a=92699.