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POL Government Bureaus & Offices Development Services New Users How do I request  an inspection?
IVR Tips

  • Always remember to hit the pound (#) key to accept information in IVR. If you hear a message that says "Your response was not detected," re-enter your information and make sure to hit the # key.
  • Remember that inspections listed on the inspection reference cards that have "RS Only" listed after them only apply to residential permits.
  • You can view the TRACS computer system (where your IVR inspections are stored) on the public terminals in Development Services Center.
  • Instructions for finding your permit(s) are located next to the terminal.
  • Listen for important IVR announcements at the beginning of the main menu.
  • Instruction for Requesting an Inspection Using IVR
  • Inspection Codes List

Request an Inspection
What is the Inspection Request (IVR) System? - Information about BDS IVR System
What is an IVR Number?
How do I access the IVR System?
What do I need to schedule an inspection?
Where do I find the inspection codes?
What is the deadline for requesting an inspection?
Can I hear a list of my scheduled inspections?
How do I schedule a reinspection?
What is the deadline for rescheduling or canceling an inspection?
Will IVR ever stop you from scheduling an inspection?
How can I hear my inspection results?
How do I request inspections on a revision?
How can I get a plan review status?
Important Information about the Voicemail Feature of IVR
Final Building Inspection vs. Final Permit Inspection
Building Inspections Clarification
What if I receive the message, "There is an error with your permit. Permit status not ok."?
What if the IVR doesn't accept your three-digit code?
How do I get a Sewer Inspection?
IVR Tips