Discontinuation of Fax-Back Simple Trade Permit Service

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Discontinuation of Fax-Back Simple Trade Permit Service - Printable Version - July 22, 2010 - 0 Comments

City of Portland, Bureau of Development Services

FOR IMMEDIATE RELEASE

July 22, 2010

Contact: Ross Caron, Bureau of Development Services 503.823.4268

(Portland, OR) The Bureau of Development Services is acting on its commitment to provide regular and timely information to customers on service level adjustments and organizational changes.

In order to provide more timely service for customers acquiring simple trade permits, we will be discontinuing the "Fax-Back" service as of Friday July 30, 2010 and transitioning customers to the City of Portland's online permitting system. Trade permits include simple electrical, plumbing or mechanical permits that do not require plan review. Currently, trade permit customers can apply for and have simple trade permits issued immediately by using the City of Portland's online permitting system.

The online system is accessed by visiting the Bureau of Development Services website at

www.portlandoregon.gov/bds. Go to the "Quick Links" section on the left-hand side of the page and click on "Apply for an Online Permit". A step-by-step user's manual has been added to the online permitting webpage to assist new customers. Customers can also mail in trade permit applications or visit the Development Services Center to apply for trade permits over the counter. For more detail on this change, trade permit submittal options or the types of trade permits that can be applied for online, please follow this link http://www.portlandoregon.gov/bds/index.cfm?c=51292&a=310031 to the Service Level Update Document.

We appreciate the understanding and patience of our customers and the community while we work through these financial and operational challenges. A complete list of the Bureau's Service Level Updates, including the recent adjustments to services provided in the Development Services Center, is available at

www.portlandoregon.gov/bds by clicking on "Services Level Updates".

If you have any questions or concerns, please contact Ross Caron, BDS Public Information Officer, at

ross.caron@portlandoregon.gov or (503) 823-4268.

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