The FIR Program started as a pilot project five years ago with one inspector. It now has three full time inspectors and has enjoyed tremendous growth and support from its members. Participating in the program means that contractors rarely have to go downtown to obtain permits because the FIR inspector is present on-site before a project begins to review and approve plans, troubleshoot issues and conduct inspections. This helps to eliminate some of the remodeling surprises early on, allows customers to start work more quickly and provides a single-point-of-contact to the contractor.
The FIR Program owes its popularity in part to a guiding philosophy of providing unparalleled customer service. The continued demand for the FIR Program’s services has allowed the bureau to expand the program to include nearly 80 contractors and provide increased focus on contractors specializing in sustainable building.
For more information about the FIR Program, please contact Karl Harn (503) 823-7349, Dave Tebeau (503) 823-6802 or David Rolfe (503) 823-7784.
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