Hours of Operations

• The DSC is open:
  • Tuesday thru Friday – 8:00 AM to 3:00 PM. CLOSED Mondays.
  • Please see listed Services (below) for service limitations within the hours of operation

   

• Within the hours of operation all services are offered:

  • On a first come, first served basis
  • We encourage visitors to arrive as early as possible within the service availability timeframes
  • Please note that generally Tuesdays are the busiest day of the week  

Service Availability

• Building Permit Application Review and Intake
  • Service Timeframe: Beginning at 8:00 AM and ending at 12:00 PM
  • The DSC doors open at 7:30 AM for permit set-up.
  • If your intake or review is not completed by 12:00 PM, regardless of where you are in the process, you will be required to return another business day in order to continue the process.
  • Generally, a complete building permit application will take approx. 2 hours to process. Please plan your visit accordingly

   

• Land Use Review Intake
  • Service Timeframe: Beginning at 8:00 AM and ending at 3:00 PM.
  • Generally, intake of a complete Land Use Review application requires approx. 1 hour. Please plan your visit accordingly

   

• New Single Family Construction Permit Set-up and Intake (including new construction of detached ADUs)

  • Service Timeframe: Tuesday and Thursday afternoons from 1:00 PM to 3:00 PM
  • Please see the NSFR intake packet information
  • For more information regarding NSFR Submittal Hours, please see the Service Level Update: Reserved Times to Submit New Single Family Residence Applications

 

• General Customer Questions and Inquiries
  • Service Timeframe: Beginning at 12:00 PM and ending at 3:00 PM a limited number of BDS staff are available to assist walk-in customers with general questions. Between 8:00 AM and 12:00 PM, after helping all building permit and land use review customers, staff can assist walk-in customers with general questions. During this morning period, wait times may be substantial for customers with general questions, and it is likely that they will not be assisted until after 12:00 PM
  • These staff limitations apply to customers with general questions for Planning & Zoning, Life Safety Plan Review, Engineering and Site Development. Staff from BES, PBOT and Water is available from 8:00 AM to 3:00 PM

   

• Trade Permits and Records Requests

  • Service Timeframe: Beginning at 8:00 AM and ending at 3:00 PM.
  • Simple Trade Permits may also be purchased online 24/7 and customers can immediately schedule inspections for the next business day. Go online to: http://www.portlandonline.com/bds/index.cfm?c=42781 
  • Records of permit history can be found online for work performed after the year 2000 at http://www.portlandmaps.com/maps/bds

• Building Permits
• Zoning and Land Use
• Permit Processing Flowchart
• Permit Case Search
• Portland Maps
• Resource/Records Counter
• Lunch and Learn Community Education Program
• Applications & Handouts