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POL Government Elected Officials Auditor Griffin-Valade Divisions Audit Services Index 2008 Reports
2007 and 2008 Resident and Business Surveys - Printable Version

 

Resident & Business Surveys

Survey results, and information about how the surveys are done

 

2008

 

Resident Survey Results (2008)

 

Resident Survey Form (2008)

 

Resident Survey Methodology (2008)

 

Business Survey Results (2008)

 

Business Survey Form (2008)

 

Business Survey Methodology (2008)

 

2007

  

Resident Survey Results (2007)

 

Resident Survey Form (2007)

 

Resident Survey Methodology (2007)

 

Business Survey Results (2007)

 

Business Survey Form (2007)

 

Business Survey Methodology (2007)

 

 

Earlier results are located within the annual Service Efforts and Accomplishments reports produced by the Audit Services Division.  These are listed under each year, under the Index of Reports.

 

 

PDF Information
Some of the links on this page are to PDF documents.

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Table of Contents
City of Portland Service Efforts and Accomplishments: 2007-08
Portland Fire & Rescue: Controlled substances monitoring falls short of requirements
Portland Development Commission: Developers comply with Disposition and Development Agreements, but PDC does not monitor adequately
Audit of the Auditor - 2008 Peer Review of the Audit Services Division
Street Paving: Office of Transportation improved quality assurance, but is resurfacing fewer streets
Downtown SmartMeters: Most goals met, but cost-benefits and reliability need further review
Housing Tax Abatements: Oversight inadequate to ensure program goals
Office of Neighborhood Involvement: Clearer goals and more comprehensive measures needed to improve accountability
Public Participation in Capital Projects: Bureau processes align with best practices, but should be formalized and available to residents
Mandatory Supervisory Training: Not cost-effective and should be streamlined
Police Overtime: Most recommendations implemented, but more could be done
Construction Contracts: Bureau of Environmental Services strengthened its contract management procedures
Construction Contracts: Facilities Services needs to improve coordination with bureaus to reduce costs and delays
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