The Independent Police Review Division was conceived as a multi-faceted oversight agency that would have a variety of tools to improve police services.  Started in 2002, the IPR Mediation Program was designed to provide an alternative way to resolve citizen complaints.

Mediation provides the opportunity for citizens and officers to meet face to face, and with the guidance of professional mediators, to discuss and resolve their issues directly with each other (rather than turning the matter over to third parties, as happens with investigations).  

In offering mediation, the IPR has contracted with professional mediators who were selected through a competitive bid process.

Below are links to pages providing information on the mediation program, including a copy of the IPR mediation brochure explaining how the program works, the IPR-Bureau protocol for the handling of mediation cases, the IPR administrative guidelines for the mediation program, and a link to the mediation chapter of the IPR 2002 Annual Report, which describes the program in more detail. 

For further information, please call IPR at (503) 823-0146.