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- Printable Version
Report Summary The City of Portland faces challenging times: growing resource constraints, changing public demands, and increasing government complexity. In the past, the City has met these challenges, developing a national reputation for effective municipal management, often providing a model for best practices in financial management and urban planning. However, the City is at risk of losing its innovative edge, as other cities around the country are taking more aggressive action to achieve results that matter most to their communities. Portland City Council and management should again respond to the challenge and begin Managing for Results.
Managing for Results is an approach to keep the City focused on its mission and goals, and to integrate performance information into decision-making, management, and reporting. This process requires a series of actions: - setting clear long- and short-term goals,
- keeping goals in mind when allocating resources,
- managing government to achieve desired goals, and
- measuring performance and reporting results to the public
The City has a strong foundation upon which to build a Managing for Results approach. But leadership is needed by Council to define the City’s mission and to help bureaus align efforts to achieve strategic priorities. In order to help, we recommend that: - City Council adopt an ordinance establishing a Managing for Results approach for the City of Portland using the findings of this report as a general guide.
- The Office of Management and Finance, with assistance from all City bureaus and the Office of the City Auditor, develop guidelines for Managing for Results that integrates existing management systems with improved information on program performance.
We believe that Managing for Results does not require new bureaucracy, instead it asks the City to think and act more strategically, keeping in mind City goals and desired results. Success will require commitment and time but offers improved service quality and public trust in City government. click on the report title below to view the full report in Adobe Acrobat format
NOTE: the report is designed for two-sided printing, which is why some blank pages included
Report #288, released December 27, 2002
requires the free Adobe Acrobat Reader from Adobe.com
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