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Audit Reports
from the Audit Services Division
2009 Reports
City of Portland 2009 Resident Survey Results (PDF Document, 429kb)
Federal Stimulus: Portland well-positioned to receive funds and meet requirements (PDF Document, 446kb)
Fraud Reporting: Clarification of process and training needed (PDF Document, 669kb)
Clean Air: City enforces parking laws to improve air quality (PDF Document, 493kb)
PDC Contracting Follow-up: Contracting concerns addressed through a centralized procurement structure (PDF Document, 411kb)
Public Works Supervisor Overtime: Most recommendations implemented but confusion about revised rule persists (PDF Document, 958kb)
Utility and Franchise Revenue: Equitable tax and consistent approach needed to improve collections (PDF Document, 571kb)
Overtime Management: Significant City expenditures lack policies and safeguards (PDF Document, 2,184kb)
Financial Condition in the City of Portland: 1999-2008 (PDF Document, 179kb)
Transition Report: Key challenges for a new City Council (PDF Document, 339kb)
Five-Year Parks Levy: Facilities and services enhanced, but ballot title misleading (PDF Document, 482kb)
2008 Reports
City of Portland Service Efforts and Accomplishments: 2007-08 (PDF Document, 485kb)
Portland Fire & Rescue: Controlled substances monitoring falls short of requirements (PDF Document, 445kb)
Portland Development Commission: Developers comply with Disposition and Development Agreements, but PDC does not monitor adequately (PDF Document, 939kb)
Audit of the Auditor - 2008 Peer Review of the Audit Services Division (PDF Document, 230kb)
Street Paving: Office of Transportation improved quality assurance, but is resurfacing fewer streets (PDF Document, 1,942kb)
Downtown SmartMeters: Most goals met, but cost-benefits and reliability need further review (PDF Document, 974kb)
Housing Tax Abatements: Oversight inadequate to ensure program goals (PDF Document, 2,155kb)
Office of Neighborhood Involvement: Clearer goals and more comprehensive measures needed to improve accountability (PDF Document, 459kb)
Public Participation in Capital Projects: Bureau processes align with best practices, but should be formalized and available to residents (PDF Document, 482kb)
Mandatory Supervisory Training: Not cost-effective and should be streamlined (PDF Document, 426kb)
Police Overtime: Most recommendations implemented, but more could be done (PDF Document, 396kb)
Construction Contracts: Bureau of Environmental Services strengthened its contract management procedures (PDF Document, 331kb)
Construction Contracts: Facilities Services needs to improve coordination with bureaus to reduce costs and delays (PDF Document, 582kb)
2007 Reports
City of Portland Service Efforts and Accomplishments: 2006-07 (PDF Document, 1,247kb)
Downtown Parking Meters: Meters and pay stations are working, but certain transactions can be challenging (PDF Document, 1,076kb)
City Computers: Computers found with difficulty, tracking systems need to be improved (PDF Document, 400kb)
City Recruitment Process: Monitoring needed to ensure balance of flexibility and fairness (PDF Document, 452kb)
Ending Homelessness: Many short-term goals met; now long-term success should be defined (PDF Document, 461kb)
Portland Parks Facility Maintenance: Tracking, assessment and measurement have improved (PDF Document, 401kb)
Portland Parks and Recreation Follow-up: New softball contract allows Parks to develop competitive request for proposals (PDF Document, 280kb)
Strategic Sourcing: Projected savings not achieved -- program poorly implemented (PDF Document, 394kb)
Sexual Assault and Investigation: Portland efforts fall short of a victim-centered approach (PDF Document, 1,642kb)
Financial Condition in the City of Portland: 1997-2006 (PDF Document, 503kb)
Pandemic Flu Planning: City bureaus aware of national plans (PDF Document, 313kb)
2006 Reports
City of Portland Service Efforts and Accomplishments: 2005-06 (PDF Document, 2,767kb)
Revenue Bureau License and Tax Division: Program makes significant progress since last audit (PDF Document, 327kb)
Public Works Supervisor Overtime: City Rules allowing overtime need clarification (PDF Document, 675kb)
Fire Station Bond Program: Citizen oversight in place and spending matches voter intent (PDF Document, 395kb)
Street Paving: City work not meeting pavement quality standards (PDF Document, 425kb)
Street Paving: Current contract management practices put asphalt price and supply stability at risk (PDF Document, 446kb)
Financial Transaction Review: Few results identified for further study (PDF Document, 459kb)
Street Paving: More proactive maintenance could preserve additional city streets within existing funding (PDF Document, 863kb)
Bureau of Technology Services: Customers see improved service, but improved communication would help (PDF Document, 358kb)
Portland Development Commission: Economic development efforts effective, but improvements needed to measure and manage future success (PDF Document, 1,025kb)
Street Paving: City needs to demonstrate least cost (PDF Document, 319kb)
Partial Day Leave for Exempt Employees: Clarification would improve policy (PDF Document, 355kb)
2005 Reports
City of Portland Service Efforts and Accomplishments: 2004-05 (PDF Document, 1,759kb)
Office of Government Relations: Expense documentation and approval process can be improved (PDF Document, 359kb)
Portland Development Commission Internal Controls: Policies are in place, but authorizations and documentation are often lacking (PDF Document, 565kb)
Best Practices for Information Technology Governance (PDF Document, 754kb)
Parks Bureau Softball: Operating agreement for the softball program should be revised as it nears self-sufficiency (PDF Document, 308kb)
Percent for Art Program: Financial allocation process is informal, inconsistent, and may not fulfill requirements for public art (PDF Document, 545kb)
Development Review Process: Bureau commitments to improve timeliness and efficiency have not been fully accomplished (PDF Document, 312kb)
Peer Review of the Audit Services Division (PDF Document, 264kb)
2004 Citizen Survey: Results from six targeted neighborhoods (PDF Document, 1,340kb)
Police Investigations: Improvements needed to address relatively low clearance rates (PDF Document, 1,090kb)
I.T. Rate Methodology Reasonable But Charges Inadequately Explained (PDF Document, 506kb)
Financial Condition in the City of Portland: 1995-2004 (PDF Document, 342kb)
2004 Reports
IN BRIEF: Service Efforts and Accomplishments, 2003-04 (PDF Document, 171kb)
Service Efforts and Accomplishments: 2003-04 (PDF Document, 2,758kb)
IN BRIEF: Portland's Water Distribution System (PDF Document, 819kb)
Portland's Water Distribution System: Maintenance Program Needs Improvement (PDF Document, 1,207kb)
IN BRIEF: Corporate Geographic Information Systems (PDF Document, 817kb)
Corporate Geographic Information Systems: A Review of Status and Accomplishments (PDF Document, 1,209kb)
IN BRIEF: Bureau of Licenses (PDF Document, 114kb)
Bureau of Licenses: Opportunities to Improve Revenue Collection & Strengthen Internal Controls (PDF Document, 903kb)
1998 Reports
Service Efforts and Accomplishments: 1997-98 (Report 250) (PDF Document, 703kb)
City of Portland Telephone Customer Service Practices & Guidelines (Report 245) (PDF Document, 45kb)
Police Evidence Funds (Report 248) (PDF Document, 140kb)
Bureau of Environmental Services: Opportunities to Improve Management of Construction and Consultant Contracts (Report 238) (PDF Document, 481kb)
Parks Bond Construction Fund: Status of Improvement Projects (Report 247) (PDF Document, 306kb)
Service Efforts and Accomplishments: 1996-97 (Report 240) (PDF Document, 490kb)
Audit of the Parks Bureau, Multnomah Art Center Association (Report 246) (PDF Document, 28kb)
Review of Emergency Response Statistics (Report 237) (PDF Document, 345kb)
City Fleet Services: Review of Costs and Performance (Report 236) (PDF Document, 403kb)
The City Review: A user-friendly newsletter on City performance (Report 230) (PDF Document, 72kb)
1997 Reports
Audit of the Portland Fire Bureau's Internal Controls (Report 241) (PDF Document, 119kb)
Review of Brentwood Water Main Construction Project (Report 226) (PDF Document, 481kb)
Development Review Process: Need to Coordinate Efforts and Clarify Policies (Report 210) (PDF Document, 472kb)
Housing: Clarify Priorities, Consolidate Efforts, Add Accountability (Report 208) (PDF Document, 1,536kb)
Review of City Internal Services: Bureau of General Services (Report 234) (PDF Document, 104kb)
Review of City Internal Services: Bureau of Information Services (Report 234b) (PDF Document, 62kb)
Missed Opportunities: Unimplemented Recommendations from Audits & Studies (Report 233) (PDF Document, 99kb)
General Fund Overhead Cost Trends (Report 235) (PDF Document, 62kb)
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