The nine-member Citizen Review Committee (CRC) was created in 2001 to help improve police accountability, promote higher standards of police services, and increase public confidence. Volunteer CRC members are appointed by City Council to perform four primary functions:
- Gather community concerns about police services.
- Help the IPR Director develop policy recommendations to address patterns of problems with police services and conduct.
- Review and advise IPR and IA on the complaint handling process.
- Hear appeals from complainants and officers and publicly report its findings.