To file a commendation or compliment regarding a Portland Police Bureau employee you can fill out the IPR's electronic commendation form or mail a completed complaint/commendation form. You can also file a commendation by visiting any police precinct or calling the Portland Police Chief's office at 503-823-0000.
After a community member files a complaint, the IPR will assign the case to an intake investigator for a preliminary review. The investigator will interview the complainant(s). The IPR Director will then choose to have the complaint handled in one of four ways:
If the IPR Director refers the complaint to Internal Affairs (IA), they will assign the case to a complaint category (the categories are defined below). Once classified, IA will conduct its own investigation. The Independent Police Review division will monitor and review all IA investigations and findings. More importantly, IPR will be responsible for communicating with the person who filed the complaint and keeping them informed about the status of their case.