Welcome to Portland's Office of the Ombudsman
UPCOMING LEGISLATION - Wednesday, April 22, 2015, 3:00 PM Time Certain: Amend Portland City Code to eliminate barriers to accessing administrative appeal processes, including establishing a minimum notice requirement and limiting fees charged to initiate an appeal (add Code Chapter 3.130; amend Code Chapter 22.10)
If you think a City bureau or office has treated you unfairly, the Ombudsman may be able to help.
How to file a complaint:
• Call us at: 503-823-0144
• Mail or in person:
Office of the City Auditor
Office of the Ombudsman
1221 SW 4th Avenue, Room 320
Portland, OR 97204
You may also complete the Ombudsman's Office's complaint form which can be submitted via email, in person, or by regular mail. It can serve as a useful guide about the types of questions we'll ask you over the phone. The form is not required in submitting a complaint to the Ombudsman's Office.
To make an anonymous report about City government corruption, fraud, waste, abuse of position, misuse of resources, etc. contact the Auditor's OpenCity Tipline: