PortlandOnline

POL Government Elected Officials Auditor Griffin-Valade Divisions Archives & Records Retention Schedules Water
9610 WATER QUALITY

9610-01 CUSTOMER COMPLAINT RECORDS

Series is used to track customer complaints and concerns about water quality. Records include sample information, test results, correspondence, telephone records, action taken, findings, etc.
Record Copy? Yes
RETENTION: 15 years

9610-02 WATER QUALITY SUMMARY RECORDS

Series is used to summarize data from bench sheets and computer database. Records generally include date, sample information, location, findings, etc. Records prior to 1990 were generally created to summarize data and were used as data entry sheet. Records after 1990 are generally one time created computer reports.
Record Copy? Yes
RETENTION: Retain as needed

9610-03 PRESSURE COMPLAINT RECORDS

Series is used to document complaints and investigations about water pressure. Record includes address, type of problem, findings and other comments.
Record Copy? Yes
RETENTION: 2 years

Contact Information
Archives & Records
1800 SW 6th Ave, Suite 550
Portland, OR 97201
phone: 503-865-4100 (new)

 

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