PortlandOnline

POL Government Elected Officials Auditor Griffin-Valade Divisions Archives & Records Retention Schedules Environmental Services
8823 Information Services

8823-01 NETWORK ACCESS RECORDS

Series is used to document the configuration and authorization for network services. Series is created to document access rights and network configuration for Bureau information systems. Records include user information and hardware and software requests. Series may include printer setup requests, requests to access specific programs, GRUMP (Group Resource and User Management Person) approval for access to programs, user names/passwords, work groups, directories, etc. Records include termination rights and documentation of date and who made network changes. Series includes PC inventories and reports to document network configurations.
Record Copy? Yes
RETENTION: Retain as needed or until superseded.

8823-02 TECHNICAL SYSTEM INFORMATION RECORDS

Series is created to document the use of technical systems in the Bureau. Series is used to document the type of computers and programs used by the bureau. Records include software and hardware requirements, general descriptive information about the program, contact names, system names, user information, back up data, estimated number of users, locations, etc.
Record Copy? Yes
RETENTION: Until superseded

8823-03 PROBLEM LOG

Series is used to track calls for services on information systems. Records are created at the help desk when bureau users call for assistance with a specific problem. Record is a log that includes date and time of call, caller's name, location of problem type of problem, description of problem, who it was referred to, resolution date, and comments/description about resolution. Series includes reports generated to follow problems that are reoccurring or have not been solved.
Record Copy? Yes
RETENTION: 1 year or resolution of problem, whichever is longer.

Contact Information
Archives & Records
1800 SW 6th Ave, Suite 550
Portland, OR 97201
phone: 503-865-4100 (new)

 

Table of Contents
8801 Customer Services
8802 Environmental Compliance
8803 Solid Waste & Recycling
8804 Wastewater Group - Engineering Support
8805 Development Assistance
8806 Engineering / Projects
8807 Wastewater Group - Maintenance Engineering
8808 Public Involvement
8809 Material Testing Lab
8810 Mid County Office
8811 Source Control
8812 Spill Protection and Response
8813 Environmental Monitoring / Investigations
8814 Hazardous Site Management
8815 Pollution Control Lab
8816 Surfacewater Management
8817 Modeling
8818 Data Acquistions
8819 Downspout Disconnection
8820 Financial Planning
8821 Administration
8822 Communications
8823 Information Services
8824 MWESB (Minority, Women, Emerging Small Business)
8825 - Watershed Services
9401 Wastewater Group - Operations
9402 Wastewater Group - Maintenance
9403 Wastewater Group - Maintenance Support
9404 Wastewater Group - Biosolids & Residuals Management
9406 Wastewater Group - Safety
9407 Wastewater Group - Facilities Management
9408 Wastewater Group - Regulatory Compliance
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