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2302 FRANCHISE MANAGEMENT
2302-01 UTILITY FRANCHISE RECORDS AND REPORTS
Series is created to maintain annual reports, quarterly reports and records
of utilities as per city code, charter and franchise ordinances. Records include
annual and quarterly reports, policy documents and copies of reports.
Record Copy? Yes
RETENTION: Permanent
2302-02 UTILITY REVENUE RECORDS
Series is used to maintain accounting records for revenue received from
utility companies. Records include correspondence, receipts, spreadsheets,
authorization notices formulas, and other related records.
Record Copy? No
Where? Office of Management & Finance- Accounting Division
RETENTION: 3 years
2302-03 PUBLIC TELEPHONE COMPLAINTS
Series is used to document complaints received about public telephones
located in the right of way. Series is created to document actions taken in
response to the complaints. Records include copies of the intake forms and
correspondence. Records may include complainant, date of complainant, problem,
response/resolution, follow-up and other related records.
Record Copy? Yes
RETENTION: 1 year or resolution of problem, whichever is longer.
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