POL Government Elected Officials Auditor Mary Hull Caballero Divisions Office of the Ombudsman Reports Formal Investigations
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Office of the Ombudsman
1221 SW 4th Ave, Rm 320
Portland, OR 97204
phone: 503-823-0144
fax: 503-823-3530

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Ombudsman's Investigation Report, Case # 01-63

Marsha and Timothy Joy complained that they were unfairly fined, penalized, and assessed as a result of their contractor not obtaining a "reconnect permit" for reconnecting electrical service to their single family rental home. The complaint was sustained. While the Office of Planning and Development Review may have followed prescribed laws, they did not make available a reasonable alternative for Marsha and Timothy Joy to resolve the matter, despite the Joys repeated attempts to do so.
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