Frequently Asked Questions
People often ask questions related to the TriMet appeal hearing process. The answers to the most common questions are found by clicking on one of the links below. For additional information, please contact the Hearings Office.
Who do I contact to file an appeal to my exclusion?
Follow instructions on your Notice of Exclusion to file an appeal with TriMet, or contact TriMet to request an exclusion appeal hearing.
Can I ride TriMet after filing my appeal and before my hearing?
For more information on if you are able to ride TriMet at this time, please contact TriMet directly at 503-238-RIDE (503-238-7433).
What if I need to reschedule my hearing?
Requests to reschedule must be in writing and include the reason for the request, and be received in the Hearings Office not later than forty-eight (48) hours before the scheduled hearing (not including Saturday, Sunday, or recognized City of Portland holidays). It is up to the Hearings Officer to determine whether or not a hearing will be rescheduled.
Can I have my hearing by phone or can it be scheduled outside of normal business hours?
No. Hearings will not be conducted by phone or scheduled outside of normal business hours.
What happens at the hearing?
Each side will have an opportunity to present their testimony, including written documentation in the "record". The "record" means all verbal testimony and written documentation admitted at the hearing. The Hearings Officer will determine whether or not an exclusion is valid based on everything in the record.
What if the Hearings Officer decides that my exclusion is valid?
The Hearings Officer may issue a qualified exclusion (variance) to ride TriMet for essential needs during the exclusion period, if the Hearings Officer determines that you are transit dependent and/or disabled. Travel for essential needs includes such things as work, school and medical appointments. If you are deemed transit dependent and/or disabled and eligible for a qualified exclusion, you must be prepared to provide very specific and detailed information to the Hearings Officer on where you need to go, when you need to travel and on which TriMet vehicles, including providing addresses, days of the week and hours of the day. It is up to the Hearings Officer whether or not to grant a qualified exclusion. The Hearing Officer's decision (Order) in writing will also be mailed to you.
Where can I find out more about Trimet Code and Regulations?
As a courtesy we have provided a link to the TriMet Code and Regulations:
Can I appeal the Hearing Officer's Order?
Yes, however appeals of the Hearing Officer's Order are not filed at the Hearings Office. Appeal language and information will be provided with the Hearing Officer's Order.
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