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The City of Portland Archives and Records Center Move FAQ - Printable Version - November 17, 2009 - 0 Comments

General

When will the Archives and Records Center be closing?

When will the Archives and Records Center re-open?

Can I still make appointments to view records while you are closed?

Why is there a delay in responding to my email or phone call?

What is the new address?

What is the new mailing address?

What is the new phone number?

Will it still be free to come in a do research after the move to the PSU campus?

Why are you going to be closed so long?

Are you now part of PSU?

Is there an online database that I can search?

How do I get access to records I find on Efiles?

How do I find a birth or death certificate?

How do I find a marriage license or divorce record?

Who do I contact to get a police report?

How do I find a land use record or plan?

I am doing research on my house, who should I contact?

How do I find out who owns a piece of property?

How do I find old permits for my house or business?

 

City Specific

What do I do if I have boxes I want to send for storage?

Can I return files or boxes during the move?

Can I get access to my Bureau's records during the move?

I have a question about Efiles?

 

General Answers

When will the Archives and Records Center be closing?

November 30, 2009

 

When will the Archives and Records Center re-open?

May 3, 2010

 

Can I still make appointments to view records while you are closed?

No, we are not open for research during the move, which means we will not be scheduling any onsite appointments for members of the public or city employees to review files or do research. Additionally, we will not provide email or phone reference during the move.

 

Why is there a delay in responding to my email or phone call?

During the move, all staff will be involved with preparing for the move and making sure that all records make it safely to the new facility. Therefore staff will only be checking voicemail and email 2-3 times daily. We will not be answering reference or research questions while we are closed.

 

What is the new address?

1800 SW 6th Avenue, Suite 550

Portland, OR 97201

 

What is the new mailing address?

PO Box 9072

Portland, OR 97207

 

What is the new phone number?

503.865.4100

 

Will it still be free to come in a do research after the move to the PSU campus?

Yes, it will remain free to do research at the City of Portland Archives and Records Center (PARC)

 

Why are you going to be closed so long?

Unlike a house or office move where placement in a specific room is generally enough needed to locate something, it is very important in an archives and records center to know exactly where every box, map, and book is located.  Our entire staff will help move more than 30,000 boxes containing maps, plans, books and photographs to our new location on the PSU campus.  Since the collections date back to the 1850s and contain many fragile and sensitive records, all care is needed to ensure their safety.

 

Are you now part of PSU?

The City of Portland purchased a portion of the new PSU Academic and Student Recreation Center and owns the portions of the building the Portland Archives and Records Center will inhabit.  While we will occupy portions of the PSU building, we remain a division of the City Auditor's Office.  We are very excited to be moving to campus, where it will be easier to access the facility via public transportation (we're on the Max, street car and bus lines!).

 

Is there an online database that I can search?

Yes, you can use Efiles to search the Archives and Records Center database.  If a file is available online you will see a magnifying glass icon.  Click on the magnifying lass to view the document or image. If a file is not available online, you may come in for open research hours to see it in our new reading room after we re-open May 3, 2010.

The following link will take you to the search page: http://efiles.portlandoregon.gov/

For questions about Efiles go here: http://www.portlandonline.com/auditor/index.cfm?c=39968

How do I get access to records I find on Efiles?

Some records have the actual document or image associated with it and you can click on the magnifying glass icon to view the image or text.  For records that do not have a magnifying glass icon, researchers may come in for open research hours beginning May 3, 2010 when we reopen.

 

How do I find a birth or death certificate?

The State of Oregon holds all vital records including birth and death certificates and marriage and divorce records.  Call 971-673-1190 to inquire about vital records.

 

How do I find a marriage license or divorce record?

The State of Oregon holds all vital records including birth and death certificates and marriage and divorce records.  Call 971-673-1190 to inquire about vital records.

 

Who do I contact to get a police report?

Call the Police Bureau’s Records number at 503-823-0043

 

How do I find a land use record or plan?

Call the Bureau of Development Services at 503-823-7660

 

I am doing research on my house, who should I contact?

One of the first places you should check is the Bureau of Development Services' Resource Records.  You can reach them at 503-823-7660.  Other helpful resources: the Multnomah County Recorder's Office at 503-988-3034 and the City Directories, also known as the Polk Directories.  The directories can be found at the central branch of the Multnomah County Library (downtown) and the Oregon Historical Society.

 

How do I find out who owns a piece of property?

Call Multnomah County Assessment and Taxation Division at 503-988-3326

 

How do I find old permits for my house or business?

Call the Bureau of Development Services at 503-823-7660

 

City Specific Answers

What do I do if I have boxes I want to send for storage?

We will not be accepting new boxes (accessions) during the move (December 1, 2009 – May 3, 2010).  We are asking Bureaus to keep boxes until we have completed the move and post move inventory. Requests to transfer new records will not be retained by the Archives & Records Center during this closure. Please resubmit your Records Transfer Workbook upon our May 1st reopening.

 

Can I return files or boxes during the move?

We will not be accepting return boxes, files or records during the move (December 1, 2009 – May 3, 2010).  We are asking Bureaus to keep boxes, files and records until we have completed the move and post move inventory.

 

Can I get access to my Bureau's records during the move?

For City Employees requesting access to their Bureau's records, please note that an abbreviated delivery schedule will be followed for the duration of the move. Request for records will be filled on Tuesdays and Thursdays.

 

I have a question about Efiles?

Contact Tim Hunt at 503-823-4565 or go to the Efiles search help page: http://www.portlandonline.com/auditor/index.cfm?c=39968

 



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Contact Information
Archives & Records
1800 SW 6th Ave, Suite 550
Portland, OR 97201
phone: 503-865-4100 (new)

 

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