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POL Government Elected Officials Auditor Griffin-Valade Charter, Code & Policies City Code & Charter Online Code & Charter Title 16 Vehicles and Tra Chapter 16.40 Private For-Hire Transportation Regulations.
16.40.270 Minimum Standards of Service for Taxicab Companies.

Permitted taxicab companies must comply with the following minimum standards:

 

A.  A dispatch system in operation 24 hours each day capable of providing reasonably prompt service in response to requests received by telephone.

 

B.  Acceptance of any request for taxicab service received from any location within the City.

 

C.  Service city-wide, 24 hours a day, 7 days a week.  If more than 65 percent of the company’s permitted taxicabs are found within a 1 mile radius of the Portland International Airport’s main entrance road at any given time (not including any taxicabs at a company headquarters), a rebuttable presumption exists that the company is not providing city-wide service.

 

D.  A minimum fleet of 15 taxicabs.

 

E.  At least 2/3 of the taxicab company’s permitted fleet must be utilized and in service at all times.  Utilization is measured by the number of days in operation divided by a given number of days.  This test will be for no fewer than 30 days.