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ENB-18.19 - Chronic, Unfounded, or Retaliatory Complaints

CHRONIC, UNFOUNDED, OR RETALIATORY COMPLAINTS
Administrative Rule Adopted by Bureau of Development Services Pursuant to Rule-Making Authority
ARB-ENB-18.19

Definition:
Four or more Title 29 complaints within one year that are unfounded, appear to be retaliatory in nature, or are too minor too cite on a specific property.
 
Policy:          
Neighborhood Inspections may determine that complaints are unfounded, retaliatory in nature, or too minor to cite. Therefore Neighborhood Inspections may stop taking formal complaints.
 
When a property has been determined to be the recipient of chronic retaliatory complaints Neighborhood Inspections will notify the Inspection Supervisor. The Inspection Supervisor will determine if an Alert Folder should be created. The Alert Folder will notify staff of the problem.
 
When it has been determined that the complaints are retaliatory, unfounded, or too minor to cite, no new cases will be started on the property until an inspector makes a site visit to investigate the complaint.
 

HISTORY

Bureau of Development Services Policy Number F-90-1.
Rule effective September 6, 2006.
Adopted by Director of Bureau of Development Services and filed in PPD October 3, 2006.