PortlandOnline
 portlandonline home

POL Government Bureaus & Offices 9-1-1 Emergency Communications Public Records 
9-1-1 Public Records Request Forms
Criminal - Form used by criminal attorneys and private investigators
District Attorney - Form used by the District Attorneys Office
Media - Form used by the Media to request recordings and records from the BOEC PIO
Public Records - Form used to submit public records requests to 9-1-1 research
Public Records Authorization - Form used to authorize 9-1-1 research

9-1-1 Research Team

The Bureau of Emergency Communications (BOEC) maintains recordings and records of all 9-1-1 and non-emergency telephone calls and dispatch activity relating to public safety services in Fairview, Gresham, Portland, Troutdale and unincorporated Multnomah County. In general, these records and recordings are maintained for thirty-six (36) months, in accordance with the City of Portland Records Retention and Disposition Schedule.

 

Information related to calls for service is considered confidential pursuant to Oregon Public Records Law, ORS 192.410 to 192.505 and ORS 401.765.  In most cases, requestors are obligated to provide documentation of intent in obtaining 9-1-1 related records.

 

Criminal court cases are processed pursuant to Chief Criminal Judge Order Number 92-01. If your request is for criminal court, you will need to contact your attorney for assistance.

 

All requests for information must be submitted in writing and returned to:

 

Glenndia Lemoine

 

 

BOEC / Research 

Post Box 1927 

Portland, OR 97207-1927

  

 

Phone:  (503) 823-0911

 

 Nancy Henderson

 

9-1-1 Audio & Records Fee Schedule

Communications Database Research $50.00 per hour. 1 hour minimum

Audio CD: 9-1-1 Telephone Call(s) Recording &

CAD Incident History Printout		 $50.00 per hour. 1 hour minimum
Audio CD: Radio Dispatch Recording & CAD Incident History Printout

$75.00 per incident. $75.00 minimum

$50.00 per hour beyond first hour of research time 

 

Completed request forms must be accompanied by a check in the amount of the minimum fee. If it is found that additional payment will be required in order to satisfy the request, you will be notified prior to the completion of the work. If the requested records are unavailable or exempt from disclosure, you will be notified and the payment will be returned.

 

Please fully complete the applicable forms prior to submission. Incomplete requests will be returned.

 

 

 

PDF Information
Some of the links on this page are to PDF documents. To open PDF files you will need Adobe Acrobat Reader installed on your computer, it is available for free from Adobe.com.		 Download Adobe Acrobat PDF Reader
Other Records Requests

Other Records Requests -Form used for other types of Records Requests (information other than 9-1-1 and non-emergency recordings and records) from BOEC. 
Questions & Comments
If you have any questions or comments, please contact our site administrator.

 

"Call 9-1-1 - Save a Life - Report a Fire - Stop a Crime"

 

"Know Your Non-Number"

(503) 823-3333

Non-Emergency Number for Police, Fire and Medical Assistance

Fairview / Gresham / Maywood Park / Multnomah County / Portland / Troutdale

The Bureau of Emergency Communications is only able to assist the public through telephone calls at our (503) 823-3333 number for non-emergencies, and 9-1-1 for emergencies.  Our center is not equipped to handle text messages - by phone, web, or email at this time.

© 2013 City of Portland, Oregon
Privacy Policy - Accessibility		 9-1-1 Emergency Communications - Calling 9-1-1 - Jobs/Training - Behind the Scenes - Community - Public Records