<![CDATA[Behind the Scenes]]> Mon, 20 May 2013 22:12:35 PDT <![CDATA[9-1-1 Evacuation Tabletop Discussion]]> Tue, 4 Dec 2012 15:18:58 PDT Being Prepared

 

On Wednesday 12/05/2012 tenants of the 9-1-1 building will be participating in a tabletop discussion centering around evacuation. We will be going over procedures and expectations of each bureau as it relates to relocating 9-1-1 services to an alternate location.

]]> <![CDATA[Portland's Emergency Coordination Center Project]]> Mon, 26 Nov 2012 13:41:09 PDT Hello!  For those of you interested in Portland's Emergency Coordination Center construction project...here is a website with photos of the progress. There is also a Community Information button at the bottom of the page with weekly updates.

]]> <![CDATA[Portland 9-1-1 A Collaborative Effort!]]> Wed, 14 Nov 2012 11:51:04 PDT Check out the September 2012 issue of EMS World Magazine which had an article that involved some of our Portland Bureau of Emergency Communications Employees. As it happened, the patient had cameras in his office capturing the event on video. 

]]> <![CDATA[RFP for Project Management to Implement a 311 Call Center]]> Wed, 19 Sep 2012 14:49:40 PDT The City of Portland is seeking proposals from product neutral individuals, firms, teams or consultants, with demonstrated technical experience and project management skills in implementing 311 customer service centers, to perform a comprehensive assessment/evaluation of the City's organization, infrastructure, and business processes as it relates to customer service functions and what would be required to perform a phased implementation of a world class consolidated 311 call center.

 

BOEC is supporting this initiative to help reduce call waiting times on our 9-1-1 emergency lines.

 

Visit the City's online solicitation website to view the BOEC Proposal.

 

]]>