Being Prepared

On Wednesday 12/05/2012 tenants of the 9-1-1 building will be participating in a tabletop discussion centering around evacuation. We will be going over procedures and expectations of each bureau as it relates to relocating 9-1-1 services to an alternate location.

Hello!  For those of you interested in Portland's Emergency Coordination Center construction project...here is a website with photos of the progress. There is also a Community Information button at the bottom of the page with weekly updates.

Check out the September 2012 issue of EMS World Magazine which had an article that involved some of our Portland Bureau of Emergency Communications Employees. As it happened, the patient had cameras in his office capturing the event on video. 

The City of Portland is seeking proposals from product neutral individuals, firms, teams or consultants, with demonstrated technical experience and project management skills in implementing 311 customer service centers, to perform a comprehensive assessment/evaluation of the City's organization, infrastructure, and business processes as it relates to customer service functions and what would be required to perform a phased implementation of a world class consolidated 311 call center.

BOEC is supporting this initiative to help reduce call waiting times on our 9-1-1 emergency lines.