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Our Emergency Communications Operators answer approximately 2500 emergency and non-emergency telephone calls each day, or nearly one million calls per year. We are committed to providing professional, efficient, and courteous customer service; however, we recognize that at times, the 9-1-1 call-taker’s response to an emotionally charged situation might not be what you had expected. Therefore, we ask that you take some time to complete the Community Feedback Form.
We make every effort to strengthen our performance by enhancing our training, equipment, and organization wherever possible. We will use your information to provide employees with positive and constructive feedback.
Please select the method below that best fits your ability to complete a Community Feedback Form:
| Community Feedback Form |
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This form is designed to allow you to ask a question, make a comment, recommend a commendation, or register a complaint or concern.
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| If you are not able to use the web for this method, please select an alternate means of obtaining this form: |
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Call: 503-823-0911 to have a Feedback Form mailed to you.
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Your opinions are important to us. Thank you for taking the time to provide us with this information. | |
