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POL Government Bureaus & Offices 9-1-1 Emergency Communications About Us Executive Staff
"...he lives and breathes numbers - especially our budget numbers. Basically, he is responsible for making sure that we manage the cash we are given at the beginning of the fiscal year..."

"...is responsible for providing overall pre-disaster planning, evacuation and other programs such as training and exercises for natural and man-caused disasters that can affect our services..."

"...best part of her job is the pride she has in working for 9-1-1, knowing that BOEC is the best Public Safety Answering Point (PSAP) in the country with the most highly skilled and trained employees and supervisors who truly care about what they do and the people they serve."

"...our SOP Coordinator. This means that she is responsible for maintaining the Standard Operating Procedures and coordinating their review with Bureau supervisors, subject matter experts, Union leadership, and at times, partner agency representatives."

"...is responsible for BOEC's Quality Assurance program. The Bureau, with input from our partner agencies, picks a specific type of call to research to ensure that all current procedures and protocols are being followed."

"tasked with liaison duties between BOEC and our law enforcement, fire, rescue and emergency medical service partner agencies within Portland and Multnomah County."

"...is responsible for managing the Versadex CAD system used by the BOEC call-taker and dispatcher staff, as well as the mobile data terminals (MDT) used by our partner agencies in the field."

"...oversees instructors, certified coaches and supervisors as they promote competency, excellence, and functional skill development."

"...is responsible for assisting in the management of day-to-day operations on the 9-1-1 Operations floor."

"...responsible to ensure that her Operations Team meets the Bureau Mission - answering 9-1-1 calls and dispatching the appropriate public safety responders."

"Lisa believes that the most important task for her as Director is to ensure that the Bureau is prepared to assist the public and partner agency responders during any event that requires a public safety response. To make this culture possible, she and the outstanding staff at BOEC are pursuing a program of accountability..."

"duties include: project management; Bureau Legislative Liaison...as well as serving as the alternate Emergency Manager for the Bureau and Administrative Public Information Officer (PIO)."
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