Calling 9-1-1

POL

9-1-1 Emergency Communications

Calling 9-1-1

When to Call 9-1-1

Call 9-1-1 to stop a crime in progress, report a fire, or call for an ambulance. If the situation is not an emergency, you should call 503-823-3333, the non-emergency number for all of Portland and Multnomah County.

When to call 9-1-1 and Non-emergency (Brochure) (PDF Document, 14,487kb)

9-1-1 Cell Calls

What to expect when you call 9-1-1 from a cell phone

How Does 9-1-1 Work?

Information about how your call gets to 9-1-1 and what happens next

Know When and How to Shelter-in-Place

"Shelter-in-place means to stay inside or go in the nearest building when a disaster strikes. It is a way for you to stay as safe as possible until the emergency is over."

"Call 9-1-1 - Save a Life - Report a Fire - Stop a Crime"

"Know Your Non-Number"

(503) 823-3333

Non-Emergency Number for Police, Fire and Medical Assistance

Fairview / Gresham / Maywood Park / Multnomah County / Portland / Troutdale

The Bureau of Emergency Communications is only able to assist the public through telephone calls at our (503) 823-3333 number for non-emergencies, and 9-1-1 for emergencies. Our center is not equipped to handle text messages - by phone, web, or email at this time.